Sundown Design White Beige Canvas Outdoor Striped Curtain Eyelet
- Material:100% linen
- Colors:5 colors to choose
- Weight:/
- Size: customize the size to fit your room.
- Hanging Methods:Multiple hanging methods available.
- Customized Lining:Prolonged exposure to sunlight may cause fading and deterioration of curtain fabrics. Therefore, using blackout curtains or adding curtain linings on windows exposed to direct sunlight can reduce direct sun exposure.
- Care:
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Cleaning Instructions:
Our linens are designated as Dry Clean Only, and we strongly advise against machine washing or hand washing. While spot-cleaning with a damp cloth might be permissible, it's crucial to conduct a test on the back of the bottom hem before attempting on the front of the panel.
Maintenance:
To keep your drapes in optimal condition, we recommend lightly vacuuming them periodically using a soft brush attachment.
Wrinkle Care and Ironing:
Linens are prone to wrinkling, and upon receiving your panels, they may need pressing. Ironing can be done with or without steam, using the linen temperature setting (medium-high). Once pressed, the panels will maintain a wrinkle-free appearance.
Water Handling:
While water itself won't harm or leave marks on the linens, it's important to note that saturating the material may cause shrinkage upon drying. Hence, Dry Cleaning is the recommended method. For small spots, hand washing may be considered, but a preliminary test in an inconspicuous area is advised before applying it to the main body of the panel.
Sunlight Exposure:
There is no special requirement to shield linens from sunlight, as they naturally withstand exposure without damage.
About Transportation
1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?
We offer free shipping to most countries such as Germany, Austria, Belgium, Switzerland, Liechtenstein and Luxembourg.
Delivery time = Process time ( order preparation )+ Shipping time.
(1) Free Shipping:
• Cost: Free
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To most countries such as Germany, Austria, Belgium, Switzerland, Liechtenstein and Luxembourg |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
(2) Fastest shipping:
• Carrier: DHL/DPD
• Cost: €10 - €200 (Shipping costs vary depending on the number of products)
• Process Time: 1-3 days
• Shipping Time:
2-5 days: Germany
3-7 days: United Kingdom, France, Nertherlands, Belgium, Poland, Spain, Italy, Sweden, Austria
6-10 days: Other countries
Corresponding products: Specified products (For details, please refer to SKU information of each product page)
Note: Tariff-free
Please note that Fastest shipping (DHL or DPD) is not available to some non-EU countries and countries outside Europe. Please contact our customer service staff for details.
(3) Fast Shipping: only available to Norway, Iceland, Cyprus, Puerto Rico, Alaska, and Hawaii.
• Cost: €100 per piece
• Process Time: 1-2 weeks
• Shipping Time: 5-7 days
• Carrier Availability by Destination:
Norway, Iceland, Cyprus: UPS / DHL Express
Puerto Rico, Alaska, Hawaii: UPS / DHL Express / FedEx
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
For a faster shipping, please contact us at [email protected]
>>Please see our Shipping Policy for more details.
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. What if I receive a damaged item?
Products received with broken glass, dented shades or frames are not considered defective and cannot be returned. In this case, we will replace the glass or shades at no additional charge.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.
3. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.
About Product
1. Can the lamp dimmable?
If the lamp uses bulb such as E27, E14, G9 and so on, you can choose a dimmable bulb, so that the lamp will be dimmable with your dimmable system. But if you don't have a dimmable system at home, please enquire us and we will customize the lamp for you.For the lamp with LED-chip, you are not able to change the light source inside, and mostly, we will offer warm light, cool light and dimmable version. If there is no dimmable version at the product page, please enquire us. We can make all lamps dimmable. If you have this need, don't hesitate to enquire us.
2. Can I have a longer cable?
We offer 150cm cable for most lamps. If you want a longer cable (within 500cm), please make a note when you place the order, we will extend the cable for free.
3. Does The Voltage Required By The Product I Purchased Match The Country Where I Am Located?
The voltage of our products will be adjusted according to your country as shown below.
110V-120V: USA, Canada, Mexico, Brazil, Japan.
220V-240V: UK, Australia, France, Netherlands, Italy, Germany, Spain, Norway, Ireland, Greece, Portugal, New Zealand, Belgium, South Africa, Egypt, Chile, Denmark, Singapore, Sweden, Israel, Switzerland.